Policy and General Regulations

policy and general regulations

The website saigonwatergo.com is the official website of Saigon WaterGo Company Limited, hereinafter referred to as “We”. By accessing our website, you agree to the terms stated on the website. The website reserves the right to change, modify, add, or remove any part of the Terms and Conditions at any time, with such changes taking effect immediately upon posting on the website without prior notice. Please check regularly to stay updated on any changes we make.

Guide for using the website

It is strictly prohibited to use any part of this website for commercial purposes without our written permission. In case of any violation, we reserve the right to revoke your account license without prior notice (or have the right to sue you to revoke individual/organizational license – if any). You must register an account with accurate information about yourself and update it if there are any changes. Each user is responsible for their password, account, and activities on the website. Moreover, you must inform us if your account is accessed unlawfully. We shall not be liable, whether directly or indirectly, for any damages or losses caused by your failure to comply with these regulations. During the registration process, you agree to receive promotional emails from the website. Later, if you do not wish to continue receiving emails, you can opt out by clicking the link at the bottom of each promotional email.

Customer Feedback

All website content and customer feedback are our property. If we detect any falsified information, we will immediately suspend your account or take other measures in accordance with Vietnamese law.

Privacy Policy

Our website values the security of information and employs the best measures to safeguard your information and payments. Your information during the payment process will be encrypted to ensure security. Once you complete the booking process, you will exit the secure mode. You are not allowed to use any programs, tools, or methods to interfere with the system or alter the data structure. The website also strictly prohibits the dissemination, propagation, or advocacy of any activities aimed at interfering with, disrupting, or intruding into the system’s data. Individuals or organizations violating these regulations will have all rights revoked and may be prosecuted under the law if necessary. While transaction information will be kept secure, we may be required to provide this information to law enforcement agencies if requested.

Dispute Resolution

Any disputes, complaints, or disputes arising from or related to transactions on saigonwatergo.com or these Terms and Conditions shall be resolved through negotiation, mediation, arbitration, and/or court proceedings under Consumer Protection Law Chapter 4 on Dispute Resolution between consumers and organizations or individuals engaged in business activities.

Other regulations

All Terms and Conditions (and all obligations arising outside of or related to these Terms and Conditions) shall be governed by and construed in accordance with Vietnamese law. We reserve the right to amend these Terms and Conditions at any time, and such amendments shall be effective immediately upon being posted on saigonwatergo.com.